SupportBug reportsPartnerships

Contact Support

If something is confusing or broken, we want to know. The more specific your report, the faster we can fix it.

Best ways to reach us

Help and bug reports
Use the Feedback page and include what you expected vs what happened. If possible, add steps to reproduce.
  • - Page name and exact button you clicked
  • - Steps to reproduce
  • - Any console errors
Feature requests
Tell us the problem first, then the feature. The best requests include who it helps and what success looks like.
  • - What problem you are trying to solve
  • - Who it is for (student, early career, senior)
  • - A simple success metric
Privacy questions
If you have any questions about camera and microphone usage, we can clarify how a feature works and what it uses.
  • - What feature you were using
  • - What permissions were enabled
  • - What you want to understand
Partnerships
If you want to collaborate or integrate Dialogate into a program, send a message and label it “Partnership”.
  • - Program type (bootcamp, cohort, university)
  • - Number of learners
  • - What outcomes you want to improve

What to include (template)

- Page: (Dashboard / Interview / Question Bank)
- What I expected:
- What happened:
- Steps to reproduce:
- Console error (optional):
You can keep it short. Even one clear reproduction step helps a lot.

Response expectations

We aim to respond quickly, but response time can vary based on volume. If you report a bug, include steps to reproduce so we can fix it faster.

Related pages

  • - FAQ: common issues and best practices
  • - Data Usage: camera, microphone, and local storage notes
  • - Terms: disclaimers and refund policy